News

Infoline operation hours - Easter 2024

28.3.2024


Interchange branches outside Prague - 01 April 2024

28.3.2024


New location - Dvůr Králové nad Labem

22.3.2024


Operating hours reduced

16.1.2024


Akompas- temporarily closed until 10.1.2024

4.1.2024

The shop Akompas on the address Štefánikova 51, Brno, is temporarily closed until 10.1.2024


Closed branch Interchange

4.1.2024

From 31.12.2023 the branch on the address Smetanovo nábřeží 198, Praha 1 is permanently closed


New location opening

25.9.2023

new Interchange location


Closing the Fortissimo Vsetín branch

19.6.2023

We are permanently closing our shop at OC Galerie Vsetín, Smetanova 2360.


Infoline - new operating hours

1.6.2023


Operations hours - Easter 2023

6.4.2023

change in operations hours


new WU location

6.4.2023

newly open Interchange branch office


non-Prague branches of Interchange - Easter 2023

6.4.2023

operations hours


Syria sending charges

27.2.2023


change in opening hours

16.1.2023

Due to operating reasons, there will be a change in opening hours on 17.1. and 18.1. in the following locations: Liberec, Pardubice and Plzeň


New location opening

12.1.2023

We are opening new exchange agency in Prague, at the address Nerudova 244/25


Customer service line during holidays

21.12.2022

Operating hours during holidays


Opening hours during Christmas and new year

21.12.2022

Limited opening hours during Christmas and new year


Galerie Klenová

3.10.2022

WU closed in October


Closed shop at Jugoslávská 802/2

3.1.2022

We are permanently closing our shop at Jugoslávská 802/2


Customer line work hours during Christmas and New year

18.12.2020

Customer line service will be limited during Christmas holidays and New year


Open shops

1.7.2020

Due to goverment directive we have changed opening hours of our branch offices and our customer line


Customer Line

3.3.2020

Operation time of the customer line


temporarily closed shops

2.3.2020

Due to operating reasons we are temporarily closing following Interchange shops, Český Krumlov, Karlovy Vary and in Prague, Hradčanská, Uhelný trh and Josefská


Our branch in Karlovy Vary

29.1.2020

Our branch in Karlovy Vary will be closed for operational reasons in these dates 4.,9.,15.,16.,20.,23.,26. a 29.2


closure of our branch in Děčín

29.1.2020

Our exchange agency in Děčín on the adress Ústecká 1905 (OD Tesco), is permanently closed


Customer line

20.12.2019

Operation time of the customer line will be limited during Christmas and New year


Moving of our branch in Pardubice

12.11.2019

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INTERCHANGE Karlovy Vary

3.9.2019

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Closing of three branches in Prague 1

29.7.2019

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Opening of a new branch in Plzeň a Trutnov

8.4.2019

From the 8th of April we are opening a new branch in Plzeň on Americká 47, as well as a new branch in Trutnov on the address Obchodní 135


Moving of our branch in Hradec Králové

4.3.2019

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Opening of a new branch in České Budějovice

11.2.2019

We have newly opened an Interchange branch in České Budějovice on Pražská tř. 1815/1


Opening of two new branches

10.1.2019

We are opening two new branches from 10th of January in Valašské Meziříčí and Kopřivnice


Temporarily closed branch Akompas- Brno, Štefánikova 51

20.12.2018

Our branch Akompas- Brno, Štefánikova 51, is temporarily closed from 20.12.2018 to 17.1.2019


cancellation of our service in Čedok and Tipsport offices

13.12.2018

From 14th December the Western union service will no longer be provided in our Čedok and Tipsport branches


Branch Fortissimo Karviná OD Prior is closed from 29.6.2018

29.6.2018

Branch Fortissimo Karviná OD Prior has been closed down on 29.6.2018


New lower fees!

1.6.2018

Beginning on June 1st we are introducing lower fees for money transfers send in czech currency.


Branches closed on 2.4.2018

29.3.2018

Due to Easter holiday following Interchange branches are closed on 2.4.: Hradec Králové, Mladá Boleslav, OC Géčko Liberec, Děčín, OC Globus and Tesco České Budějovice


Day 16/1/ is CSC INTERCASH Customer center open until 16:30.

15.1.2018


Opening hours CSC INTERCASH

21.12.2017

Su 24.12. 08:00 – 15:00

Mo 25.12. 10:00 – 18:00

Tu 26.12. 10:00 – 18:00

Su 31.12. 08:30 – 19:00

Mo 1.1. 12:00 – 18:00


Change of address Tipsport Milady Horákové, Praha 7

24.10.2017

New: Milady Horákové 492/65, Praha 7


Interchange in Plzeň is temporarily closed

19.10.2017


New branch of Interchange in Kosmonosy (Mladá Boleslav)

16.8.2017


Interchange in Most

18.7.2017

From Friday 21.7. will be open new branch in Most at OC Central.


Closure of a branch Interchange Brno

29.5.2017

Today was permanently closed branche Interchange Brno on street Dornych 4.


During these days 14/4 and 17/4 WU helpline will be working from 8:30 to 20:00.

13.4.2017

For more information about opening hours of our branches use helpline - 800 190 009.


Temporary limited operation hours of Western Union help line

6.2.2017


Western Union Customers Center in the street 28.října

22.12.2016

24.12. - 9:00-15:00

25.12. - CLOSED

26.12. - 9:00-15:00

31.12. - 9:00-15:00

1.1. - CLOSED


NEW BRANCH OPENED - TIPSPORT PRAGUE AMERICKA

8.11.2016

Dear customers,

we are gladly announcing you that the new branch office Western Union Tipsport was opened!!! It is located at Americká 339/39, Prague 2.


Due to public holiday October 28th, 2016, these branches of Interchange are closed:

24.10.2016

- Brno, Dornych 4

- České Budějovice, J. Boreckého 1590

- České Budějovice, České Vrbné 2327

- Děčín, Ústecká 1905/8

- Hradec Králové, Nám. 28. října 1610

- Liberec, Fügnerova 667/7

- Liberec, Sousedská 599

- Plzeň, Americká 47


At friday October 28th, 2016 is Western Union Customers Center in the street 28.října open from 9:00 am to 8:00 pm.

24.10.2016


Transactions in USD currency deactivated in the Czech Republic!

30.6.2016

Effective June 30th, 2016 Western Union is deactivating USD in the Czech Republic for both SEND and RECEIVE transactions. The only exceptions after this date will remain send transactions to China, Vietnam and Ukraine.


Tipsport Náměstí Míru, Prague 2 was closed

28.6.2016

On June 27, branch of Tipsport Náměstí Míru, Prague 2 was oficially closed.


Transactions in USD currency deactivated in Lithuania!

23.6.2016

Effective June 23rd 2016, Lithuania will no longer offer payout service in US dollars (with an exception of transactions originated in United States of America). Lithuania will continue to offer payout service in euro.


Travel agency Cedok Znojmo closed

21.6.2016

On June 21, a branch of Cedok Travel agency located in Znojmo officially stopped operating.


Transactions in USD currency deactivated in Poland!

3.6.2016

Dear Customers! Please be informed that Western Union deactivated USD in Poland as of June 2016 for both SEND and RECEIVE transactions.


Transactions in USD currency deactivated in Bulgaria and Romania!

23.5.2016

Dear Customers! Please be informed that Western Union deactivated USD in Bulgaria and Romania as of May 2016 for both SEND and RECEIVE transactions.


!! FRAUD ALERT !!

9.3.2016


HELP LINE WESTERN UNION - HOURS OF OPERATION DURING CHRISTMAS

15.12.2015


INTERCHANGE PRAHA, NÁM.REPUBLIKY 6 NOW OPENED AGAIN!!!

15.12.2015

Dear customers,

we are glad to inform you, that our branch INTERCHANGE PRAHA, NÁM.REPUBLIKY 6, is re-opened again after reconstruction!


INTERCHANGE PRAGUE NÁM.REPUBLIKY

16.11.2015

Due to reconstruction, our Western Union branch INTERCHANGE PRAGUE NÁM.REPUBLIKY is from November 16 till December 6 temporarily closed.

Thank you for your understanding.


INBOUND service to Greece has been RESTORED

28.7.2015

Payout available from SELECTED LOCATIONS. Customers in Greece should contact the WORLDBRIDGE/PAYLINK CSC +30 210 900 5000 or 800 100 20 20 (TOLL-FREE) to find the closest location available to pay. OUTBOUND REMAINS CLOSED until further notice.


NEW BRANCH OPENED - INTERCHANGE PRAGUE ANDĚL

16.7.2015

Dear customers,

we are gladly announcing you that the new branch office Western Union Interchange was opened!!! It is located in Prague - at ANDĚL


Opening hours at Tipsport branches during summer months

1.7.2015

During summer months, there wïll be adjusted opening hours at Tipsport branches. For more information please contact our toll free line at 800 190 009.


Western Union in Greece

29.6.2015

The Western Union service in Greece is closed in line with restrictions imposed by the Greek Government until further notice.


WU branch Tipsport Šumperk temporarily closed

26.6.2015

Western Union branch Tipsport in Šumperk, Nám. J. Zajíce 2816/8 will be closed from 28.6.2015 (6 pm) to 2.7. (10 am) due to renovation. Thank you for your understanding.


Send Money to NEPAL FOR FREE till the end of May 2015!!!

19.5.2015

As Nepal was affected by another powerful earthquake Western Union decided to extend zero “0” fee to Nepal by the end of May 2015.


New branch opened on Na Poříčí

3.4.2015

We have a new Interchange Western Union branch opened for you in Prague centre at Na Poříčí 1070/19


New branch opened on I.P. Pavlova

22.12.2014

We have a new Interchange Western Union branch opened for you in Prague at IP Pavlova.


NEW LOWER CHARGES!

6.10.2014

Now you send transfers to countries of Central and Eastern Europe in Czech crowns even CHEAPER! In addition, INTERCHANGE foreign exchange bureaux in Prague will offer unrivaled, cheapest fees for transfers to Slovakia, Bulgaria, Romania and Russia.


All WU locations on Crimea peninsula are temporary CLOSED

20.5.2014

WU service is temporary not available in Crimea territory by further notice. Transactions can be still received at nearest locations on territory of Ukraine or Russia.


Removing EURO send option

5.5.2014

Since May 5th, 2014 Western Union is removing EURO send option on corridors from Czech Republic to Bulgaria, Romania, Slovakia and Moldova due to legal reasons. We apologize for any inconvenience.


BEWARE of Phishing attacks attempting to get information about your transacions

21.3.2014

NEVER give information to anyone else beside the intended reciever. NEVER enter information about your transaction into links provided by reciever you don't know personaly.

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